FAQs

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Frequently asked questions

When I open my PDF the audio and video clips do not play?

Make sure that you have downloaded and saved the files by RIGHT CLICKING on the link and then selecting either:-

  • The “Save File As” option in Windows
  • The “Download Linked File Save As” option on a Mac.

You then open the file using Adobe Reader 9 or above

If you need to install Adobe Reader, the Download Adobe Reader 9 using the link below.

Download Adobe Reader