Terms and Conditions

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Terms and conditions of usage for harmony-house.org

  1. These terms and conditions govern your usage of our website. Please read these terms and conditions in full before you use this website, or any of the material contained on it. If you do not accept these terms and conditions, please do not use this website.
  2. Using this website implies that you do accept these terms. We may update these terms and conditions as we see fit, and without notice, therefore we advise you to refer back to them in the future.


The Website

  1. You will be able to access the majority of this Website without having to register any details with us. However certain content of this site will only be available if you have registered with us.
  2. All reasonable measures will be taken to ensure that our site is available at all times. We do reserve the right to withdraw or amend the service(s) we provide on our site without notice. We will not be liable if for any reason our site is unavailable.
  3. Material from this Website must not be re-published in any form without our written permission.
  4. When using this Website you shall not post, or send to, or from this Website any material;
  5. for which you have not received all the necessary consents.
  6. that may be considered discriminatory, defamatory, obscene, pornographic, liable to incite racial hatred, in breach of confidentiality or privacy, which encourages or constitutes conduct that would be deemed a criminal offence or give rise to a civil liability, or is in any way contrary to the law in England and Wales.
  7. which is harmful in nature including, and without limitation computer viruses or corrupted data, or other harmful software or data.
  8. With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to disclose, copy, distribute, incorporate and otherwise use such material for any and all purposes.
  9. We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material which is in breach of any of point 4.
  10. Any links to any other third party websites are provided for your convenience only. We have not reviewed each third party website and we have no responsibility for such websites or their content. We do not endorse the third party websites or make any representations about them or any material contained in them. If you choose to access any such third party website you do so entirely at your own risk.
  11. Any third party who wishes to link to our site is subject to the following terms and conditions;
  12. you do not imply in any way that we are endorsing any products or services you offer unless you have received written agreement from us to do so.
  13. you do not link from a website that is not owned by you.
  14. you do not misrepresent yourselves or our relationship or present any false information about us.
  15. you do not link a website that has content which is in any way offensive, or in any way infringes any rights of any person or does not comply with the law of the United Kingdom.
  16. Any commentary or other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who has been informed of it’s contents.



  1. We take all reasonable steps to ensure that the information contained on our website, and in our course material is correct. However we do not guarantee the correctness or completeness of material on this website. We may make changes to any material on this website at any time and without notice. The material on this website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.

Exclusion of Liability

  1. We do not make any commitment that the content of any course will meet any specific requirements you may have. You are required to take reasonable steps to verify that the Course will meet your needs.
  2. We do not make any commitment or claim that you will obtain any particular role or remuneration as a result of taking part or completing our course(s).
  3. We are not responsible to you for any data that you lose as a result of accessing course materials or during the completion of any course. You must ensure that you regularly save and back-up all data used for completing your course.
  4. The material provided on this website is provided as is, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law , we exclude all representations, warranties, conditions and other terms (including without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this site.
  5. You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of these terms and conditions by you, or your use of the site, or the use by any other person.
  6. Neither we nor any other party (whether or not involved in producing, maintaining, or delivering any aspect of this website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of this website and or the material contained on the website. This exclusion shall include servicing and repair costs and, without limitation any other direct, or indirect consequential loss, and whether in tort or contract or otherwise in connection with this website.
  7. Nothing in these Terms shall exclude or limit liability for i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); ii) fraud; iii) misrepresentation as to a fundamental matter; or iv) any liability which cannot be excluded or limited under the law of the United Kingdom.


 Course enrolment

  1. By placing an order to enrol on a course through our Website, you warrant that; a) you are legally capable of entering into binding contracts; and b) you are at least 18 years old.
  2. After placing an order to enrol on a course, you will receive an email from us acknowledging that we have received your order. All orders are subject to acceptance by us. Once your order has been accepted by us we will send you an email confirming that we have accepted your application to enrol on a course (the Confirmation Letter). The Contract between us will only be formed when we send you the Confirmation Letter by email. The same process will apply if you have asked us to supply more than one course.
  3. In the case of Distance Learning materials, you will receive your course materials by email. You will complete these electronically and follow the instructions for completion carefully. You will have one year to complete your course. If your course is not completed within the one year time-scale we will no longer support you on your chosen course. Refunds will not be given for non-completion of courses within the given time-scale in any circumstance.
  4. It is your responsibility to keep us informed of any changes to contact details. This will ensure that all correspondence and certificates are sent to you and no-one else. We reserve the right to charge additional administration fee of £30 for re-issuing Certificates, and or other correspondence that has gone astray.
  5. The law requires that some of the information or communications we have with you should be in writing. When using our Website you accept that communication with us will be mainly electronic. We will contact you by email, or provide you with information by posting notices on our Website. For contractual purposes you agree to this electronic means of communication and you acknowledge that all contracts, notices, information, and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
  6. Any communication given on our Website will be termed as received immediately, and email will be deemed to have been received within 24hours of sending.


Distance Learning Course fees and payment

  1. Course fees are as quoted on our site. We do not charge for delivery by email. VAT is not payable on any of our courses. All courses whether they be Distance Learning courses or attendance courses must be paid in full.
  2. Course fees may change at any time, and without notice. Changes in fees will not affect orders already placed where a confirmation letter has been sent.
  3. Payment for all courses may only be made using our online payment facility which is a third party link and is subject to the terms listed in the point 7.
  4. As a consumer you have a cooling off period during which time you may withdraw from the contract for any reason, subject to the following;
  5. The cooling off period will end seven days from the date you received your Confirmation Letter. You must notify us within that timescale by email. This provision does not apply to business to business transactions.
  6. If you are a consumer the cooling off period and the right to cancel will not apply where you have already opened any email or attachment containing the course materials. Courses cancelled correctly within the seven day cooling off period will be refunded in full using the same method originally used by you to pay for the course(s). We will make every effort to process the refund due to you as soon as possible and in any case within 30 days of receipt of your cancellation.
  7. Any other refunds other than those within the cooling off period will be at our sole discretion.
  8. If you wish to transfer to a different course, we may, at our sole discretion, agree to a transfer on such terms as we shall specify.


Course Materials

  1. At appropriate times during your course, we will, at our sole discretion, provide you with the use of such learning materials as we deem necessary to complete the course. All course materials will remain the property of Harmony House.
  2. Use of the course materials may require you to update your computer software in order to access the material (e.g adobe acrobat 9) you do so entirely at your own risk.
  3. Except in exceptional circumstances your order for a course will normally be met by email within three working days or sooner. Orders may take longer when exceptional circumstances arise.
  4. We, Harmony House, are the owners or the licensee of all intellectual property rights of content on our Website. This includes courses, course material and other web content.
  5. In consideration of your course fees we grant you a non-exclusive, non-transferable licence for you to use the course materials for the sole purpose of your non-commercial home, or work use in connection with your receipt, and completion of the course. You must not allow access to, or copies, of any kind, of the course materials to any third party, or use any part of the course materials for any commercial purpose without obtaining a written licence to do so.


Accredited Prior Learning

  1. For those qualifications where a massage qualification is a pre-requisite the academy must receive a copy of the certificate with the enrolment form and view the original upon commencement of the course.
  2. All decisions regarding APL of any other previous learning shall be made at the sole discretion of the training academy. It is your responsibility to enquire whether APL is to be taken into account prior to enrolling on a course.


Attendance Course – Fees and Payments

  1. All course fees must be paid in full prior to commencing the course.
  2. If cancellation is made within seven days of the start of the course the course fees will be non-refundable under any circumstances. It is at the sole discretion of the Manager whether it is reasonable to transfer course fees to another course.
  3. If the academy cancels a course date for any particular reason a choice of full refund including deposit or transfer to another course will be offered.
  4. The academy reserves the right to alter the course dates or times if necessary. Every attempt will be made to accommodate students with as little inconvenience as possible.


Dress Code, and Health and Safety

  1. It is expected that any student enrolled with the academy will follow the academy procedures regarding dress code and health and safety.
  2.  Students must wear a salon tunic or polo shirt, dark trousers and flat enclosed shoes (not trainers). No jewellery except for a plain wedding band and small stud ear-rings. Any excess jewellery will have to be removed.
  3. Students acting inappropriately may be cautioned by the course tutor. For serious or persistent misconduct the academy reserves the right to ask the person or persons to leave. This will result in loss of course fees and the right to return to join future courses.
  4. Our attendance courses are open to male and female students and may result in a student treating, or being treated by a member of the opposite sex. If this is not appropriate for you, please contact the academy and we will endeavour to make arrangements for you.
  5. The academy shall not accept responsibility for personal items. Please ensure that they are kept safely at all times and are not left overnight on the premises.


Contra-indications to treatment

  1. It is the responsibility of the student to inform the academy if they have any medical condition or any reason why they should not give or receive treatments at any time whilst they are attending the course at the academy. The academy cannot be held responsible for the outcome of any treatment performed by any student under any circumstances. The academy cannot be held responsible for the outcome of any treatment or demonstration performed by a member of staff under any circumstances where the student has not disclosed any medical conditions.


Transfer of rights and obligations

  1. The contract between you and us is binding on you and on us and on our respective successors and assigns.
  2. You may not transfer, assign, charge, or otherwise dispose of a contract, or any of your rights or obligations arising under it, or any course, or course materials without our prior written consent.
  3. We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
  4. Only the parties to a Contract may seek to enforce its terms.


Events outside our control

  1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract caused by events beyond our control (Force Majeur Event).
  2. A Force Majeur Event includes, but is not limited to, any act, event, non-happening, omission, or accident beyond our reasonable control and includes the following (without limitation) any industrial dispute involving a third party, governmental regulations, fire, flood or other environmental disaster, electrical failure, theft of computer equipment, computer virus or other such act, telecoms or internet failure, non-availability of third party, terrorism, riot or war.
  3. Our duty of performance under any contract is deemed to be suspended for the period that the Force Majeur Event continues. Every reasonable endeavour will be made to find a solution to resume our contractual obligations as soon as possible.



  1. If we fail at any time during the term of contract to insist upon strict performance of any of your obligations under these terms and conditions, or if we failed to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
  2. A waiver by us of any default shall not constitute a waiver of any further default. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.


The Entire Agreement

  1. These terms and conditions and any document or webpage referred to in them, set out the entire agreement between us in relation to any Contract. They supersede any prior agreement, understanding, or arrangement between us whether oral or in writing.
  2. We each acknowledge that, in entering into a Contract, neither of us has relied on any representation or undertaking or promise given by the other implied from negotiations between us prior to such Contract, except as expressly stated in these terms and conditions.
  3. Neither of us shall have any remedy in respect of any untrue statement made by the other prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.
  4. We reserve the right to revise and amend these terms and conditions from time to time.
  5. You will be subject to the policies, and terms and conditions in force at the time of ordering a course from us and those which are in place while you are on programme with us.


Governing Jurisdiction

  1. This legal notice shall be governed by and construed in accordance with English Law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
  2. If you access this site from locations outside the United Kingdom, you do so at your own risk. You are responsible for compliance with your local laws.


Our Details

  1. Our business name is Harmony House
  2.  Our business address is – 54 Sunlaws Street, Glossop, Derbyshire, UK, SK13 8EQ
  3. Our contact telephone number is 07795 524 253